Terms of Service
Please read these terms carefully before using our service
Last updated: November 2025
1. Acceptance of Terms
By using The Workshop's 3D printing service, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our service.
2. Service Description
The Workshop provides on-demand 3D printing services. We print your uploaded 3D model files using our equipment and deliver the finished products to your specified address in Egypt. We reserve the right to refuse any order at our discretion.
3. Orders and Files
You are responsible for ensuring your uploaded files are suitable for 3D printing. We will review your order before printing. We may contact you if we find issues with your files. You retain ownership of your designs, and we will not share or use your files for any purpose other than fulfilling your order.
4. Pricing and Payment
Prices are displayed in Egyptian Pounds (EGP). Payment is processed securely through Paymob. Your payment is authorized when you submit your order and captured only after we approve and begin production. If we reject your order, your payment will be voided automatically.
5. Limitation of Liability
The Workshop provides 3D printing services on an 'as is' basis. We are not responsible for design flaws, file errors, or how you use the printed items. Our total liability for any claim is limited to the amount you paid for that specific order. We are not liable for any indirect, special, or consequential damages.
6. Changes to Terms
We may update these Terms of Service at any time. Continued use of our service after changes means you accept the new terms. We will update the 'Last updated' date when we make changes.
7. Contact Us
If you have questions about these Terms of Service, please contact us through our website or email us at support@theworkshop.eg (example contact).